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A8 Firmware Upgrade Guide - GooglePlay

A8 Firmware Upgrade Guide - GooglePlay


Before proceeding, look on the back of the tablet and make sure your Model Number corresponds with the model number at the top of this page:

IMPORTANT! Please make sure that you backup your files to a computer before you update your tablet's firmware. All content will be deleted during the firmware installation process.

  1. Download the Phoenix suite tool here: A8_GoogleUpdate_4.2v1

  2. Then select "Save As" (we recommend saving it to your computer's desktop where you can easily find it when needed). Once the file has finished downloading, you must unzip the file.

  3. Note: you will need to have a zip program such as 7-Zip, WinZip or WinRAR to unzip the files. Download 7-zip Here

  4. Go to your computer's desktop (or wherever you saved the file to) and extract the file "A8_Phoenix Suite"

  5. Double-click the folder “A8_Phoenix Suite”. There will be two files in the folder as shown below:
  6. Double-click the folder named "PhoenixSuit_EN.msi", the following screen will appear:

  7. Click "Next" 3 times, the following screen will appear:

  8. After a minute or so, the "User Account Control" dialog box will open, click "Yes". The installation will continue.
  9. During the installation process the following screen will appear:

  10. Click "Next", the following screen will appear:

  11. Wait for the following screen to appear:

  12. Click on "Install this driver software anyway", the following screen will appear:

  13. Click "Finish".

  14. In some cases, the following screen will appear again:

  15. If the above screen appears, click "Install this driver anyway".

  16. The following screen will appear:
  17. Click "Close". The PhoenixSuite installation is complete.

  18. Now go to your Desktop and open the PheonixSuite program:

    (double click to open)

  19. The "User Account Control" dialog box will open, click "Yes", the following screen will appear:

  20. Follow the upgrade instructions on the screen.

  21. When you Click "Upgrade", the following screen will appear:

  22. Click "Yes". The following screen will appear:

  23. Wait for the firmware installation to finish. This may take up to ten minutes.

  24. Your A8 tablet has now been upgraded to include the GooglePlay market.